Refund Policy

Last updated on October 1, 2022
We are always happy to process returns providing the request is genuine and for the right reason. As online sellers, we have to accept returns in line with consumer legislation.

For details on our refund deadlines and policies, please refer to the information below. Please note that our policies differ between products and that payment options may vary from one Service to another. Please also note that we treat violations of our Terms and Conditions very seriously, and we have no obligation to offer refunds to users who violate these terms, even if their requests are made within the designated refund period. You must meet the following criteria for a Refund.

Digital Products

100% refund within ten days of the purchase date. The customer has ten days from the date of purchase to cancel their order.

Physical Products

You can cancel a physical card within 24 hours after placing an order; to the nature of the business, it’s impossible to refund the order that has been processed.

Other returns:

Once your return is received and inspected, we will email you that we have received your returned item.
  • We will also notify you of the approval or rejection of your refund.
  • If you are approved, we will notify you.
  • Shipping back the item is handled by the customer

Refund Procedures

  • Your refund will be in the form of payment used for the purchase.
  • Your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 10-15 days.
  • Late or missing refunds (if applicable)
    • If you haven’t received a refund yet, first recheck your bank account. Then contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.
    • If you’ve done all of this and you still have not received your refund yet, please contact us.

TERMINATION WITHOUT REFUND

We reserve the right to terminate accounts without refund or prior notice if you violate our published Terms and conditions or become verbally abusive to our staff, other users of our site, or our associates. If such a user tries to resubscribe to our site, we reserve the right to terminate their account without a refund or prior notice and block their IP address.

Changes to this Refund Policy

At any time, we reserve the right to modify this Refund Policy. Such modifications will be communicated via our website. Additionally, you can obtain a current copy of our Refund Policy by contacting us via our contact us form.